SHIPPING & RETURNS
SHIPPING POLICY
Gracie Lou's Boutique; wants to ensure you receive your items promptly. Our shipping methods are designed to ensure safe and efficient delivery of your purchases. We strive to keep our packaging environmentally friendly while also ensuring your items are well protected during transit.
Our Shipping policy is designed to provide you with clear and transparent information about our shipping methods cost and delivery times. We aim to build trust by using plain, straightforward language to keep our customers informed and satisfied with their shopping experience at Gracie Lou's Boutique
RETURN & EXCHANGE POLICY
At Gracie Lou's Boutique, we want you to be completely satisfied with your purchases. If you need to return or exchange an item, please review our policy below:
Return & Exchange Period
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You have 14 days from the date of purchase to return or exchange an item.
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We offer store credit for all returns. Refunds to the original payment method are not available.
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Items must be unworn, unwashed, and in new condition.
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All original tags must be attached.
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To initiate a return or exchange, please contact our customer service team at gracielousboutiques@gmail.com to receive instructions and a Return Authorization Number.
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Pack the item securely in its original packaging, and include the Return Authorization Number inside the package.
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Ship the return to the address provided by our customer service team.
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Customers are responsible for return shipping costs, except in cases where the item is defective or incorrect.
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If you receive a defective or incorrect item, please contact us immediately at gracielousboutiques@gmail.com We will provide instructions for returning the item and cover the return shipping costs.
We appreciate your business and strive to ensure a seamless shopping experience. Thank you for choosing Gracie Lou's Boutique!